At Johnson Law Group, we operate on a ‘no win, no fee’ basis— and that means exactly what it says: if your claim is unsuccessful, you don’t pay us a penny.
But we understand that the legal process can feel confusing, and some people worry about hidden costs or “what if” scenarios. One of the most common questions we’re asked is:
What happens if I decide to leave the claim after the14-day cooling-off period?
Here’s everything you need to know.
The 14-Day Cooling-Off Period
When you first sign up with Johnson Law Group, you have a 14-day cooling-off period. During this time, you’re free to change your mind and cancel your claim — no questions asked and no financial consequences. All you need to do is contact us at info@johnsonlawgroup.co.uk with your claim reference number and we’ll do the rest.
But what happens after that?
After 14 Days – The Legal Process Begins
Once the cooling-off period has ended, we begin progressing your claim — and in some cases, that means adding you to official court documents such as a High Court Claim form and the Group Register. Our legal team starts to invest time and resources into building your case.
At this point, you’re no longer just a potential claimant —you’re an official party to a legal action.
You Can Leave After 14 Days – But It’s Not Always Risk-Free
Even after the cooling-off period, we understand that circumstances can change. If you want to leave the claim, you still can — and in most cases, Johnson Law Group will do everything we can to support your wishes.
However, once a case has progressed through certain stages of litigation, cancelling your claim might come with risks we can’t fully control.
For example:
- The defendant (such as a car manufacturer) could apply to recover the legal costs they’ve spent dealing with your now-discontinued claim.
- These costs are outside our control and could run into hundreds of pounds.
- If this happens, you — not Johnson Law Group — could be liable for those costs.
This isn’t because of our fee model. It’s simply how the system works.
What About Legal Insurance?
In some cases — especially in emissions litigation — we takeout After the Event (ATE) insurance to protect you from third-party legal costs. However, this insurance does not cover claims that are cancelled purely because a client has changed their mind.
In other words, the insurance is there to protect you if the case is lost, not if you choose to withdraw.
Staying In Means No Financial Risk
We want to be absolutely clear:
If you stay in your claim, you won’t be charged if the case loses.
If your claim wins, you’ll always keep at least 50% of your compensation.
You never have to pay anything up front.
You don’t risklosing money by staying in.
That’s the heart of “no win, no fee” — and it’s a promise wetake seriously.
Why We Encourage You to Continue
We know it can be tempting to walk away when legal language feels intimidating or progress seems slow. But that could mean missing out on thousands of pounds in potential compensation — and in some cases, introducing risk where there was none.
By simply staying in your claim, you protect your right to compensation and ensure you’re shielded from costs.
If you ever feel unsure or have questions about your case, please don’t simply cancel your claim. Our team is here to talk you through it— with transparency and support at every step.
Still have questions?
We’re here to help. Contact our team on 0333 344 3155.